Finding the 'right' carpet cleaner
Finding the 'right' cleaner is very important because the service you get is only as good as the people who provide it. There are many things you should consider before hiring a firm:
- Get references from your friends and industry Trade Organizations and check the recommendations given by the firm's past customers...
- Check if there are any complaints lodged against the Carpet Cleaner in the local Govt. Consumers Office or the Bureau of Better Business.
- Check the written guarantees and forms defining the stains which might not be cleanable beforehand. If you are not fully satisfied with the terms, you have the option of choosing another cleaner.
- Find out the cleaning methods to be
used.Some things to check for are:
- Do they offer truck-mounted Hot Water Extraction, combination of Hot Water Extraction and Shampoo, or do they have some kind of agitating device for cleaning highly-soiled carpets
- Carpet protector treatment offered -and it should be applied AFTER the cleaning process!
- The pricing may be a deciding factor
too.
- Beware of deals which sound too good to be true- they often are!
- Does the firm offer standard pricing? There might be a special price for cleaning highly-soiled carpets, expensive rug, add-ons and for applying special treatments
- Following factors may affect
pricing:
- Type of carpet
- Amount of soiling
- Cleaning method
- Area to be cleaned
- Add-ons requested
- Number of steps to be cleaned
- Is moving furniture involved?
- Pick-up and delivery of carpets for in-plant cleaning
- Find if the Carpet Cleaner is affiliated to a Professional Organization that offers tavhnical training or support.
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